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  • Strategic Planning
    through agents consider their agents to be their primary customers rather than the end buyers. In many cases ... the traditional paradigm that the agent is the primary customer, are basically ceding their potential ...

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    • Authors: Mark F Howland, David A Ricci, H Shumrak
    • Date: Oct 1995
    • Competency: External Forces & Industry Knowledge
    • Publication Name: Record of the Society of Actuaries
    • Topics: Financial Reporting & Accounting